This Privacy Policy explains how WizFlower AI ("we," "our," or "us") collects, uses, shares, and protects your information when you use our mobile application and services. By using WizFlower AI, you agree to the practices described in this policy.
Information We Collect
Photos & images you voluntarily upload to use our AI enhancement and effects features.
We automatically collect certain technical data to operate and improve the Service:
- Device identifiers and operating system version
- App usage statistics and feature interaction data
- Error logs and crash reports
- General performance and diagnostic information
How We Use Your Information
We use the collected information for the following purposes:
- Provide, operate, and improve our AI image services
- Process uploaded images and apply the requested visual effects
- Monitor service health, provide customer support, and resolve technical issues
- Analyze usage trends to improve app performance and user experience
- Comply with applicable legal obligations
Face Data Handling
Certain features (e.g., "Similar Face") analyze facial feature points in uploaded photos. The following protections apply.
| Aspect | Our Practice |
|---|---|
| Purpose | Identify facial feature points solely to apply the requested visual effect. Face data is never used for identification, profiling, authentication, or any other purpose. |
| Processing | Photos are transmitted to and processed on secure, encrypted servers for the duration of effect generation only. |
| Retention | Once the effect is delivered, the original photo and all derived facial data are permanently and irreversibly deleted from our servers. We do not store facial data beyond this point. |
| Sharing | We do not share, sell, license, or trade your facial data with any third party under any circumstances. |
Data Sharing & Third-Party Services
We share information only in the following limited circumstances:
We engage vetted third-party vendors (e.g., cloud infrastructure, analytics) under strict confidentiality agreements. They process data solely as instructed by us and may not use it for their own purposes.
We may disclose information when required by law, court order, or regulation, or to protect the rights, safety, or property of WizFlower AI, our users, or the public.
The app integrates third-party services (such as analytics and crash-reporting tools). These services operate under their own privacy policies. We encourage you to review those policies independently.
We do not sell, rent, or trade your personal information to advertisers or data brokers.
Data Retention Policy
We retain personal data only as long as necessary for the purposes described in this policy or as required by law.
| Data Type | Retention Period | Deletion Trigger |
|---|---|---|
| Uploaded photos & face data | Processing duration only | Deleted immediately after effect delivery |
| Device & usage logs | Up to 12 months | Rolling deletion after 12 months |
| Error & crash reports | Up to 90 days | Automatically purged after 90 days |
| Account data (if applicable) | Duration of account + 30 days | Upon account deletion request (see §11) |
After retention periods expire, data is securely deleted or anonymized so that it can no longer be linked to an individual.
Data Security
Protecting your data is a priority. We implement a layered set of security measures, including:
- Encryption in transit: All data transferred between your device and our servers is protected using TLS/HTTPS.
- Encryption at rest: Stored data is encrypted using industry-standard algorithms.
- Access controls: Access to personal data is restricted to authorized personnel on a need-to-know basis.
- Regular audits: We periodically review our security practices and infrastructure.
No method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. If you suspect unauthorized access to your account or data, please contact us immediately.
International Data Transfers
WizFlower AI operates globally. Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.
Where required, we implement appropriate safeguards for cross-border transfers, such as standard contractual clauses or equivalent mechanisms recognized under applicable law.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that inaccurate or incomplete data be corrected.
- Deletion: Request deletion of your personal data (including account deletion).
- Restriction: Request that we limit how we use your data.
- Portability: Request your data in a portable, machine-readable format.
- Objection: Object to certain uses of your data.
To exercise any of these rights, please contact us using the methods in Section 11. We will respond within 30 days.
Children's Privacy
WizFlower AI is not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children.
If we become aware that we have inadvertently collected personal information from a child, we will delete it promptly. If you believe a child has provided us with their information, please contact us immediately.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Post the updated policy within the app and on our website
- Update the "Effective Date" at the top of this policy
- Notify you via an in-app notification for significant changes
Your continued use of WizFlower AI after the effective date of a revised policy constitutes your acceptance of the changes.
Contact Us & Account Deletion
For any privacy-related questions, requests to exercise your data rights, or to request account and data deletion, please reach out through the following channels:
How to Contact Us
Use the "Contact Us" or "Support" feature inside the WizFlower AI app to send us a message directly.
How to Request Account & Data Deletion
You have the right to request the deletion of your account and all associated personal data. To submit a deletion request:
- 1 Open the WizFlower AI app on your device.
- 2 Navigate to Settings → Support → Contact Us.
- 3 Select "Delete My Account & Data" as the subject.
- 4 We will process your request and confirm deletion within 30 days. All personal data will be permanently erased, except data we are legally required to retain.
We aim to respond to all privacy requests within 30 days of receipt. For complex requests, we may require up to 90 days and will notify you of any extension.